FAQ

Is everything listed on your site currently in stock?

We are an online store and regularly attend conventions – both large national wargame shows and local ComicCons. This sometimes makes it tricky to guarantee that all of items listed on our site are in stock. We try to maintain stocks of all items that we list. We make every effort to keep our web site up to date, and to appropriately mark items which are not currently in stock as “Sold Out”.

Is everything listed on your site available to buy at the conventions you are attending?
Whilst we endeavour to take as many products with us to conventions, restrictions on space and the focus of the convention mean that we focus our products on those we expect visitors to want to see. If there's something in particular you are interested in, and you are going to attend a convention that we have listed to attend, please contact us and we will make sure to bring copies with us.
Do you bring anything to conventions that is not listed on this website?
Yes, we often stock items that we feel with be welcomed at a particular convention before we upload the products to the website.
When will my order be dispatched, and when will it be delivered?
We aim to despatch goods in stock within 48 hours of receipt of payment. There may be a slight delay following a convention we are attending.
Will I receive an order received/dispatch confirmation email?
Yes. If you don’t seem to have one, check your spam folder.
Can I place an order to collect at the next convention you are attending?
Yes. Select “Pickup At Convention” during checkout. The postage amount will be set to zero, and we will email you to confirm the location for pickup.
What is the most effective way to get a response from you?
The telephone is by far the quickest and most effective way to communicate with us. Email will be a little slower. Social media will likely be the slowest of all. If you need an immediate response, then pick up the phone and give us a call on 07889 22 11 68.
I want to run a game at a convention you are attending?
We can help with that. We are always on the lookout for people to run fun, safe family friendly RPGs at conventions. We don't limit your choice of game, but ask that you discuss with us so that we can advertise on our socials. The more notice we have, the more chance we can arrange something with the convention organisers.